Improving Chronic Illness Care: Translating Evidence Into Action

Authors, Primary Wagner,Edward H.;Austin,Brian T.;Davis,Connie;Hindmarsh,Mike;Schaefer,Judith;Bonomi,Amy
Title Primary Improving Chronic Illness Care: Translating Evidence Into Action
Periodical Full Health Affairs
Pub Year 2001
Volume 20
issue 6
Start Page 64-78
Abstract The growing number of persons suffering from major chronic illnesses face many obstacles in coping with their condition, not least of which is medical care that often does not meet their needs for effective clinical management, psychological support, and information. The primary reason for this may be the mismatch between their needs and care delivery systems largely designed for acute illness. Evidence of effective system changes that improve chronic care is mounting. We have tried to summarize this evidence in the Chronic Care Model (CCM) to guide quality improvement. In this paper we describe the CCM, its use in intensive quality improvement activities with more than 100 health care organizations, and insights gained in the process.
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Reference Type(s) Journal Article
Topic Tag(s) System Approach to Quality and Safety
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Case Study No
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