Health information technology and physician perceptions of quality of care and satisfaction

Authors, Primary Davis,K.;Mcevoy,M. D.;Sheah,K.;Stremikis,K.
Title Primary Health information technology and physician perceptions of quality of care and satisfaction
Periodical Full Health Policy
Pub Year 2009
Volume 90
issue 2
Start Page 239
Abstract OBJECTIVE: To examine across seven countries the relationship between physician office information system capacity and the quality of care. DESIGN: Multivariate analysis of a cross-sectional 2006 random survey of primary care physicians in seven countries: Australia, Canada, Germany, the Netherlands, New Zealand, United Kingdom, and United States. MAIN OUTCOME MEASURES: coordination and safety of care, care for chronically ill patients, and satisfaction with practice of medicine. RESULTS: The study finds significant disparities in the quality of health care between practices with low information system capacity and those with high technical capacity after controlling for within country differences and practice size. There were significant physician satisfaction differences with the overall experience of practicing medicine by information system level. CONCLUSIONS: For policy leaders, the seven-nation survey suggests that health systems that promote information system infrastructure are better able to address coordination and safety issues, particularly for patients with multiple chronic conditions, as well as to maintain primary care physician workforce satisfaction.
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Reference Type(s) Journal Article
Topic Tag(s) Health Information Technology
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Case Study No
Commentary/Opinion Piece No
Historical Publication No
Key/Foundational Article Yes
Literature Review No
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