Community Health Worker Integration Into the Health Care Team Accomplishes the Triple Aim in a Patie

Authors, Primary Findley,Sally;Matos,Sergio;Hicks,April;Chang,Ji;Reich,Douglas
Title Primary Community Health Worker Integration Into the Health Care Team Accomplishes the Triple Aim in a Patient-Centered Medical Home
Periodical Full Journal of Ambulatory Care Management
Pub Year 2014
Volume 37
issue 1
Start Page 82-91
Abstract Community health workers are ideally suited to the care coordination niche within the patient-centered medical home (PCMH) team, but there are few case studies detailing how to accomplish this integration. This qualitative study documents how community health workers (CHWs) were integrated into a PCMH in South Bronx, New York. Results show that integration was linked to clear definition of their care coordination role within the care team, meticulous recruitment, training and supervision by a senior CHW, shared leadership of the care management team, and documented value for money. By helping the team understand patients' backgrounds, constraints, and preferences, they helped everyone genuinely focus on the patient.
Publisher Not Available
Place of Publication Not Available
Author/Address Department of Population and Family Health, Mailman School of Public Health, Columbia University, New York; Community Health Worker Network of NYC, New York; True North Consulting LLC, New York; Center for Minority Health Equity, New York Univer(TRUNCATED)
PubMed Link
Reference Type(s) Journal Article
Topic Tag(s) Patient-Centered Care;Care Coordination;Primary Care Workforce Issues;Team Based Health Care
Special Population(s) Not Available
Case Study No
Commentary/Opinion Piece No
Historical Publication No
Key/Foundational Article No
Literature Review No
Article Rating No
Summary of Article Rating No